PRIVACY AND GDPR POLICY
Last Updated: October 2026
Welcome to Stocks Glazing Network (“we”, “our”, or “us”). Stocks Glazing Network LTD is committed to protecting and respecting your privacy in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This policy explains how we collect, use, process, and protect your personal data when you use our website or phone our advisory service, and your rights regarding that data.
- THE DATA CONTROLLER
For the purpose of UK data protection laws, the data controller is Stocks Glazing Network LTD (Company Registration Number: [Insert Your CRN Here]), whose registered office is [Insert Registered Company Address Here]. If you have any questions about this policy, please contact us at: enquiries@stocksglazingnetwork.co.uk
- WHAT PERSONAL DATA WE COLLECT
When you interact with our website or call our advice line, we may collect the following information:
- Identity Data: Full name, title.
- Contact Data: Telephone number, email address, installation/property postcode.
- Project Data: Information regarding your window and door requirements, budget, preferences, and structural goals.
- Technical Data: Your IP address, browser type, and how you interact with our website (via cookies).
- HOW WE USE YOUR DATA AND OUR LEGAL BASIS
We only process your data when the law allows us to. Most commonly, we use your data under the following legal bases:
- Consent: You explicitly give us permission to contact you and share your details with a partner company.
- Performance of a Contract / Pre-contractual Steps: To fulfill your request for professional window and door advice and connect you with an installer.
- Legitimate Interests: To improve our network services, manage our relationships with installers, and maintain website security.
- DATA SHARING & OUR REFERRAL MODEL (IMPORTANT)
Stocks Glazing Network LTD is an independent advisory and lead-referral service.
- To provide the service you request, we will pass your Identity, Contact, and Project Data to a single, carefully vetted, independent glazing installation company within our trusted partner network.
- This partner company will contact you directly to conduct a home survey, provide a quote, and complete the installation work.
- We will never sell, lease, or distribute your personal information to third-party marketing brokers or companies outside our direct partner network.
- DATA RETENTION
We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or verification requirements (such as auditing referral commissions with our installation partners).
- YOUR LEGAL RIGHTS
Under the UK GDPR, you have the following rights regarding your personal data:
- Request Access: You can ask for a copy of the personal data we hold about you.
- Request Correction: You can ask us to fix any inaccurate or incomplete information.
- Request Erasure (“Right to be Forgotten”): You can ask us to delete your personal data from our systems.
- Withdraw Consent: You can withdraw your consent for us to share your data at any time.
To exercise any of these rights, please email us directly at enquiries@stocksglazingnetwork.co.uk
- COOKIES
Our website uses cookies to enhance your user experience and track website analytics. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies.
- COMPLAINTS
If you have any concerns about our use of your personal data, you have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us first.
To redirect the user back to the home page, you can add the following section at the end of your existing Privacy and GDPR Policy:
